Small business owners often overlook the importance of terms and conditions, considering them unnecessary or only relevant to large corporations. However, the reality is quite the opposite. Terms and conditions are critical for every business, regardless of size, as they are a protective shield and a legal framework that fosters smooth transactions and customer satisfaction
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What do R2-D2, C-3PO and the DPA have in common? While the first two are characters from the ever powerful Star Wars Films, the other stands for Data Protection Act. The whole idea behind R2-D2 and C-3PO is that they were there to support the team. … be it through translation of cultural differences, or to show what the enemy was getting up to. The same can be said of the DPA (the Data Protection Act 1998). It basically requires that organisations have a system in place to transfer records into a format which is easily understandable by those who
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Some Small Business Owners I’ve known unfortunately shoot themselves in the foot by issuing out maximum credit terms. I understand, it may be one of your biggest Customers – and you need to keep them happy … … but if you offer them terms, they are unlikely to pay within the normal 30 day term period. Are you doing enough to avoid these pitfalls? If you’re just starting out in business or you need a better framework to govern your bad or late paying customers, here are 8 tips for you: Deposits If at all possible, get your Customers to
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I know what you’re thinking … . “what’s wrong with the standard/ad-hoc contractual loan/trade agreements already in place?” … But what if you’re thinking of customising your Terms and Conditions to better reflect what you would like to achieve with your End User? … Aren’t they covered by those standard Warranty and Indemnity clauses that form part and parcel of any standard terms under a contract? …. and don’t they already protect , together with the Termination clause, to give us better rights. Yes, of course. However, what if you need to implement some additional express performance clauses in your
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