Assessing the Financial Implications: The End of the Energy Bill Relief Scheme

With the closure of the Energy Bill Relief Scheme, businesses and public sector organisations that have benefited from discounted wholesale gas and electricity prices are now facing a new financial landscape. This scheme, introduced in September 2022, aimed to alleviate the burden of energy costs for eligible participants. In this blog, we will examine the potential financial implications of the scheme’s end and discuss strategies for mitigating any adverse effects.

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The Consumer Duty: A New Era of Fair Treatment for Vulnerable Customers

The global financial crisis of 2008 left a devastating impact on the world’s economy. One of the significant reasons for the crisis was the unethical practices of financial institutions, which led to a loss of trust among customers. As a result, regulators started imposing stricter regulations on financial institutions to restore confidence in the industry. In the UK, the Financial Conduct Authority (FCA) regulate financial services, and one of its initiatives was the introduction of Treating Customers Fairly (TCF) in 2007.

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Effective Strategies to Handle Late Payers

As a small business owner, you may have encountered a situation where you have customers who don’t pay on time. This can be frustrating and financially damaging to your business. But there are ways to mitigate this risk and improve your payment policy.

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The Game of Excuses: Dealing with Late Payments from Customers

Have you ever watched old game shows like Wheel of Fortune, Going for Gold, Strike it Lucky, You Bet, and Bullseye?

I recently started reminiscing about these shows and realised that some of our customers seem to be taking inspiration from them and playing games with us. While some customers are great at paying their invoices on time, others give us the runaround and devise excuses for delaying payment.

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